Zendesk Support Team starts at $19 per agent per month, paid yearly . Monthly billing is $25. This is the email ticketing entry package. Suite Team is $55 per agent/month annually and adds a knowledge base, messaging and live chat; Suite Professional is $115 and adds features including SLA policies and skills-based routing. These are the current official USD list prices .
What five agents cost
Assume five full agents, an annual subscription and no discounts, taxes, paid usage or add-ons. Support Team totals $95 per month equivalent, or $1,140 for the year . Suite Team totals $275 per month equivalent and $3,300 yearly. Suite Professional totals $575 per month equivalent and $6,900 yearly. The monthly figures spread an annual commitment across twelve months; they are not month-to-month subscription prices.
Choose the qualifying plan before comparing totals. A team needing a help center and live chat should model Suite Team. A team needing conditional service commitments, specialist skills routing, customer surveys and custom reporting should examine Professional’s current entitlements. See our Zendesk review and SLA shortlist for that purchase distinction.
Budget separately for AI
Copilot adds $50 per agent/month on annual billing. For five licensed agents, that adds $250 monthly equivalent, or $3,000 yearly, to the qualifying base subscription. AI agents have a different meter: automated resolutions. Allowances vary with seats and plan, with a published annual cap; extra resolutions are listed at $1.50 committed or $2 pay-as-you-go.
For a simple usage example, assume 100 additional automated resolutions after the included allowance. That adds $150 at the committed rate or $200 at the pay-as-you-go rate. This example does not assume every ticket becomes a chargeable AI resolution. Voice and other consumption-based tools can create further charges.
For comparisons, use the same channels, service targets and AI volume across vendors. Start with Zendesk alternatives , compare Freshdesk’s email-first pricing or Intercom pricing , and browse the Help Desk category .
25–99 per month MRPeasy — $49 per user per month — MRPeasy Starter starts at $49 per user per month. The vendor lists Professional at $69, Enterprise at $99 and Unlimited at $149 per user per.Re:amaze — $26.10 per team member per month — Four Re:amaze Basic users cost $116 monthly with unlimited human conversations. Add AI resolution overages separately for a normal and triple-volume month.100 or more per month ClearFeed — $24 per agent per month — ClearFeed: documented pricing and customer support buying decisions.Crisp — $45 per workspace per month — Compare Crisp’s monthly workspace prices, included agents, AI credits and the cost for a five-agent team.Deskpro — $39 per agent per month — Compare Deskpro Cloud seat minimums, branded help center limits and the five-agent cost case, with separately quoted Private deployment.Drag — $12 per user per month — Drag: documented pricing and customer support buying decisions.eDesk — $39 per agent per month — eDesk: documented pricing and customer support buying decisions.Fluent Support — $90 per year — Compare Fluent Support’s annual site licenses, email piping allowances and a five-agent cost example.Freshdesk — $19 per agent per month — Freshdesk Growth starts at $19 per agent/month annually. See Pro and Enterprise seat costs, Omni differences and Freddy AI charges.Front — $25 per seat per month — Front Starter is $25 per seat monthly annually. See five-seat costs, the Professional upgrade and separate Copilot and Autopilot charges.Gmelius — $25 per user per month — Gmelius: documented pricing and customer support buying decisions.Gorgias — $10 per month — Gorgias Helpdesk starts at $10 monthly for 50 tickets and three seats. Model a five-agent team by workload, overages and separate AI interactions.Help Scout — $25 per user per month — Help Scout starts at $25 per user monthly on annual billing. Compare a five-agent team, routing tiers, SLA limits and AI Answers costs.HelpSpot — $899 per year for 3 agents — HelpSpot starts at $899 per year for three agents. Compare the five-agent annual tier, included features and the same price across hosting options.Hiver — $25 per user per month — Hiver lists a Free plan at $0; paid plans start at $25 per user per month with annual billing. Compare five-user Growth, Pro and Elite totals, SLA warnings and seat increments.HubSpot Service Hub — $7 per seat per month — Hub-based USD Service Hub costs and worked examples, with the separate EMEA flexible pricing schedule explained.Intercom — $29 per seat per month — Current Intercom plan rates, five-agent seat calculations, and the separate Fin and Copilot meters.Katana — $299/month for Core — Katana’s current page lists a Free plan and a Core plan starting at $299 per month, with additional pricing driven by sales orders, locations.Keeping — $14 per user per month — Keeping: documented pricing and customer support buying decisions.LiveAgent — $15 per agent per month — LiveAgent: documented pricing and customer support buying decisions.Missive — $14 per user per month — Missive starts at $14 per user monthly annually. Five Productive users cost $120 monthly equivalent for rules, tasks and email escalation.OpenMES — €500 net per installation per month (or €5 — OpenMES Enterprise costs €500 net monthly or €5,000 net annually for one installation. The annual option is €1,000 below twelve monthly.Plain — $45 per user per month — Current Plain Foundation and Horizon prices, five and six paid-member examples, engineer viewer access, and workspace credit allowances.qcadoo MES — PLN 145 per license per month — The official Polish pricing table lists BASIC at PLN 145 per license per month with annual prepayment and a five-license minimum, or PLN 165.respond.io — $79 per month — respond.io: documented pricing and customer support buying decisions.Richpanel — $99 per seat per month — Model four Richpanel seats and triple-volume AI consumption using annual versus monthly commitments, token credits and the mandatory AI minimum.Salesforce Agentforce Service — $25 per user per month — Salesforce Agentforce Service: documented pricing and customer support buying decisions.Sepasoft MES — $9 — Sepasoft publishes perpetual site-license module prices rather than a single MES subscription. Examples on the opened page include SPC at.Suptask — $15 per agent per month — Compare Suptask annual and monthly agent prices, plan limits, integration billing and a five-agent cost example.TeamSupport — $45 per month — TeamSupport: documented pricing and customer support buying decisions.Trengo — €299 per month — Compare Trengo Boost and Pro prices, included users and conversations, add-on rates, and the cost for a five-agent team.Tulip — $100 per interface per month — Essentials is $100 per interface per month and Professional is $250 per interface per month, billed annually, with a 10-interface minimum for.Zammad — €7 per agent per month — Compare Zammad hosted agent rates, plan limits, AI call charges and annual self-hosted support packages.Zoho Desk — $7 per user per month — Zoho Desk Express starts at $7 per user/month annually. See a five-user calculation, upgrade triggers and separate AI cost models.Quote-only or no published price Document360 Pricing 2026: Plans and 5-Agent Cost — Document360 publishes tailored pricing. Specify editors, reviewers, reader allowances, languages, mixed access, SSO and helpdesk handoff before comparing cost.Helpjuice Pricing 2026: Plans, Free Trial and 5-Agent Cost — Helpjuice: documented pricing and customer support buying decisions.Opcenter Execution Pricing 2026: Plans, Licensing and Free Trial — Public prices and named subscription plans are not shown on the opened Siemens product page. Siemens directs buyers to contact its team for.Plex MES Pricing 2026: Plans, Licensing — Plex publishes an annual subscription fee but no price; pricing depends on selected plants, modules and deployment requirements.Pylon Pricing 2026: Plans, Free Trial and 5-Agent Cost — Published Pylon seat amounts, qualified five and six-seat calculations, account timeline add-on, and the contract terms still requiring a quote.ServiceNow Customer Service Management Pricing 2026: Plans — Compare the CSM Advanced and Prime packages, the published custom-quote model and the five-agent buying case.Wati Pricing 2026: Plans, Free Trial and 5-Agent Cost — Compare Wati Growth, Pro and Business seat allowances, usage limits, message charges and the five-agent cost calculation.Plans and prices Prices as of October 2026 Plan Price Billing Limits Included Support Team $19 USD per agent per month Billed annually — — Support Team $25 USD per agent per month Billed monthly — — Suite Team $55 USD per agent per month Billed annually — — Suite Team $69 USD per agent per month Billed monthly — — Suite Professional $115 USD per agent per month Billed annually — — Suite Professional $149 USD per agent per month Billed monthly — —
Sources: Zendesk Pricing Plans | Starting from $19/month
Cost for 5 agents Plan Per month Per year Note Support Team (Billed annually) $95 USD $1,140 USD — Support Team (Billed monthly) $125 USD $1,500 USD — Suite Team (Billed annually) $275 USD $3,300 USD — Suite Team (Billed monthly) $345 USD $4,140 USD — Suite Professional (Billed annually) $575 USD $6,900 USD — Suite Professional (Billed monthly) $745 USD $8,940 USD —
Pricing questions How much does Zendesk cost? Zendesk starts at $19 per agent per month, Support Team, billed annually.
Is there a free trial for Zendesk? Zendesk offers a 14-day free trial.
What is the cheapest listed Zendesk plan? Support Team starts at USD 19 per agent per month, billed annually.
How much does Zendesk cost for 5 agents? Support Team totals USD 95 per month equivalent and USD 1,140 per year.
