Wati Pricing 2026: Plans, Free Trial and 5-Agent Cost

Compare Wati Growth, Pro and Business seat allowances, usage limits, message charges and the five-agent cost calculation.

Verified 19 October 2026

Wati lists Growth, Pro and Business, with monthly and annual billing options. The opened Wati pricing page gives user allowances, extra-user rates and usage limits. All plans add message charges at WATI rates, which vary by message category.

A five-agent team

Pro includes five users, so a five-agent team uses all five included seats and pays $0 in additional seat charges. The monthly calculation is one Pro subscription + WATI message charges. Pro's sixth user adds $24 per user/month. Message charges remain separate and depend on the WATI rate card.

Plans and included usage

Growth includes three users, one connected channel and no additional users. It lists 15k broadcasts/month, 1,000 free automation triggers/month, two selected commerce/CRM integrations, 10k API calls/mon, no webhooks and 250 free AI Co-pilot credits/month. Messages are charged separately at WATI rates.

Pro includes five users; additional users cost $24/user/month. It lists unlimited broadcasts, 2,000 free automation triggers/month, 5 integrations including HubSpot, 200,000 API calls/month, limited webhooks and 500 free AI Co-pilot credits/month. Astra AI Agents are a separately priced add-on.

Business includes five users; additional users cost $69/user/month. It lists unlimited broadcasts, 5,000 free automation triggers/month, unlimited integrations including Salesforce, 20M API calls/mon, extensive webhooks and 1,500 free AI Co-pilot credits/month. It also lists the Blitz add-on for sending 12,000 messages/minute. Shopify requires a $4.99/month add-on.

Billing and extra charges

The plan selector shows monthly and annual billing. Growth allows one connected channel and three users; Pro and Business each include five users. Pro's advanced team inbox adds teams, auto routing and operator reports; Business adds multiple WhatsApp numbers and round-robin assignment. Each plan lists additional message charges, with marketing, utility and authentication rates varying. Build the quote from the chosen subscription, extra users, required add-ons and the message categories used.

Compare the Wati alternatives and the WhatsApp support shortlist, then return to the customer support software category.

Under 25 per month

ERPNext Manufacturing — ERPNext software is free; managed Frappe Cloud hosting starts at $5 per site per month. — ERPNext is free and open-source; hosting and implementation are separate cost components. Frappe Cloud Sites start at $5 per month, but that is.
Jira Service Management — $21.50 per agent per month — Current Service Collection pricing for five agents, annual tiers, free customers, collaborators, peak-seat billing and usage-related costs.
Odoo Manufacturing — Standard starts at €24.90 per user per month billed yearly (€31.10 monthly). Odoo localises prices by visitor region; these are the EUR prices shown to a request from Finland. — Odoo Standard starts at €24.90 per user per month billed yearly; One App Free covers one app for unlimited users.
Tidio — $24.17 per month — Calculate four-agent Tidio costs at normal and triple usage, separating Growth human-conversation tiers from Lyro AI conversations and automatic upgrades.

25–99 per month

MRPeasy — $49 per user per month — MRPeasy Starter starts at $49 per user per month. The vendor lists Professional at $69, Enterprise at $99 and Unlimited at $149 per user per.
Re:amaze — $26.10 per team member per month — Four Re:amaze Basic users cost $116 monthly with unlimited human conversations. Add AI resolution overages separately for a normal and triple-volume month.

100 or more per month

ClearFeed — $24 per agent per month — ClearFeed: documented pricing and customer support buying decisions.
Crisp — $45 per workspace per month — Compare Crisp’s monthly workspace prices, included agents, AI credits and the cost for a five-agent team.
Deskpro — $39 per agent per month — Compare Deskpro Cloud seat minimums, branded help center limits and the five-agent cost case, with separately quoted Private deployment.
Drag — $12 per user per month — Drag: documented pricing and customer support buying decisions.
eDesk — $39 per agent per month — eDesk: documented pricing and customer support buying decisions.
Fluent Support — $90 per year — Compare Fluent Support’s annual site licenses, email piping allowances and a five-agent cost example.
Freshdesk — $19 per agent per month — Freshdesk Growth starts at $19 per agent/month annually. See Pro and Enterprise seat costs, Omni differences and Freddy AI charges.
Front — $25 per seat per month — Front Starter is $25 per seat monthly annually. See five-seat costs, the Professional upgrade and separate Copilot and Autopilot charges.
Gmelius — $25 per user per month — Gmelius: documented pricing and customer support buying decisions.
Gorgias — $10 per month — Gorgias Helpdesk starts at $10 monthly for 50 tickets and three seats. Model a five-agent team by workload, overages and separate AI interactions.
Help Scout — $25 per user per month — Help Scout starts at $25 per user monthly on annual billing. Compare a five-agent team, routing tiers, SLA limits and AI Answers costs.
HelpSpot — $899 per year for 3 agents — HelpSpot starts at $899 per year for three agents. Compare the five-agent annual tier, included features and the same price across hosting options.
Hiver — $25 per user per month — Hiver lists a Free plan at $0; paid plans start at $25 per user per month with annual billing. Compare five-user Growth, Pro and Elite totals, SLA warnings and seat increments.
HubSpot Service Hub — $7 per seat per month — Hub-based USD Service Hub costs and worked examples, with the separate EMEA flexible pricing schedule explained.
Intercom — $29 per seat per month — Current Intercom plan rates, five-agent seat calculations, and the separate Fin and Copilot meters.
Katana — $299/month for Core — Katana’s current page lists a Free plan and a Core plan starting at $299 per month, with additional pricing driven by sales orders, locations.
Keeping — $14 per user per month — Keeping: documented pricing and customer support buying decisions.
LiveAgent — $15 per agent per month — LiveAgent: documented pricing and customer support buying decisions.
Missive — $14 per user per month — Missive starts at $14 per user monthly annually. Five Productive users cost $120 monthly equivalent for rules, tasks and email escalation.
OpenMES — €500 net per installation per month (or €5 — OpenMES Enterprise costs €500 net monthly or €5,000 net annually for one installation. The annual option is €1,000 below twelve monthly.
Plain — $45 per user per month — Current Plain Foundation and Horizon prices, five and six paid-member examples, engineer viewer access, and workspace credit allowances.
qcadoo MES — PLN 145 per license per month — The official Polish pricing table lists BASIC at PLN 145 per license per month with annual prepayment and a five-license minimum, or PLN 165.
respond.io — $79 per month — respond.io: documented pricing and customer support buying decisions.
Richpanel — $99 per seat per month — Model four Richpanel seats and triple-volume AI consumption using annual versus monthly commitments, token credits and the mandatory AI minimum.
Salesforce Agentforce Service — $25 per user per month — Salesforce Agentforce Service: documented pricing and customer support buying decisions.
Sepasoft MES — $9 — Sepasoft publishes perpetual site-license module prices rather than a single MES subscription. Examples on the opened page include SPC at.
Suptask — $15 per agent per month — Compare Suptask annual and monthly agent prices, plan limits, integration billing and a five-agent cost example.
TeamSupport — $45 per month — TeamSupport: documented pricing and customer support buying decisions.
Trengo — €299 per month — Compare Trengo Boost and Pro prices, included users and conversations, add-on rates, and the cost for a five-agent team.
Tulip — $100 per interface per month — Essentials is $100 per interface per month and Professional is $250 per interface per month, billed annually, with a 10-interface minimum for.
Zammad — €7 per agent per month — Compare Zammad hosted agent rates, plan limits, AI call charges and annual self-hosted support packages.
Zendesk — $19 per agent per month — Zendesk starts at $19 per agent/month on annual billing. Compare five-agent Support and Suite costs, Copilot and automated resolution charges.
Zoho Desk — $7 per user per month — Zoho Desk Express starts at $7 per user/month annually. See a five-user calculation, upgrade triggers and separate AI cost models.

Quote-only or no published price

Document360 Pricing 2026: Plans and 5-Agent Cost — Document360 publishes tailored pricing. Specify editors, reviewers, reader allowances, languages, mixed access, SSO and helpdesk handoff before comparing cost.
Helpjuice Pricing 2026: Plans, Free Trial and 5-Agent Cost — Helpjuice: documented pricing and customer support buying decisions.
Opcenter Execution Pricing 2026: Plans, Licensing and Free Trial — Public prices and named subscription plans are not shown on the opened Siemens product page. Siemens directs buyers to contact its team for.
Plex MES Pricing 2026: Plans, Licensing — Plex publishes an annual subscription fee but no price; pricing depends on selected plants, modules and deployment requirements.
Pylon Pricing 2026: Plans, Free Trial and 5-Agent Cost — Published Pylon seat amounts, qualified five and six-seat calculations, account timeline add-on, and the contract terms still requiring a quote.
ServiceNow Customer Service Management Pricing 2026: Plans — Compare the CSM Advanced and Prime packages, the published custom-quote model and the five-agent buying case.

Pricing questions

Is there a free trial for Wati?

Wati offers a 7-day free trial.