Budget eDesk by users, sales connections and automated outcomes. Its current USD pricing lists annual seat rates of $39 Essential, $89 Growth and $119 Professional per agent/month; monthly billing is $49, $115 and $149. Included store/marketplace connections are one, five and ten respectively. Enterprise is quoted separately.
Four staff and five sales accounts
For four paid users, Growth’s annual-rate subscription is $356 per month equivalent, or$460 on monthly billing, before tax, extras or AI. This covers the published five-connection allowance; it does not include Enterprise-only multi-brand views. Use the calculator if you need more connections.
AI and optional tools
AI Agent costs $0.99 per outcome, charged once per ticket when it answers or takes an action. At 100 billable outcomes, add $99. AI Assist is a separate $30 per agent/month add-on; Translate is $19 per agent/month and Feedback$99 per account/month. Compare the quoted term, currency and add-on entitlement before purchase. A full-feature trial can expose capabilities above the intended subscription; evaluate the selected paid configuration.
25–99 per month MRPeasy — $49 per user per month — MRPeasy Starter starts at $49 per user per month. The vendor lists Professional at $69, Enterprise at $99 and Unlimited at $149 per user per.Re:amaze — $26.10 per team member per month — Four Re:amaze Basic users cost $116 monthly with unlimited human conversations. Add AI resolution overages separately for a normal and triple-volume month.100 or more per month ClearFeed — $24 per agent per month — ClearFeed: documented pricing and customer support buying decisions.Crisp — $45 per workspace per month — Compare Crisp’s monthly workspace prices, included agents, AI credits and the cost for a five-agent team.Deskpro — $39 per agent per month — Compare Deskpro Cloud seat minimums, branded help center limits and the five-agent cost case, with separately quoted Private deployment.Drag — $12 per user per month — Drag: documented pricing and customer support buying decisions.Fluent Support — $90 per year — Compare Fluent Support’s annual site licenses, email piping allowances and a five-agent cost example.Freshdesk — $19 per agent per month — Freshdesk Growth starts at $19 per agent/month annually. See Pro and Enterprise seat costs, Omni differences and Freddy AI charges.Front — $25 per seat per month — Front Starter is $25 per seat monthly annually. See five-seat costs, the Professional upgrade and separate Copilot and Autopilot charges.Gmelius — $25 per user per month — Gmelius: documented pricing and customer support buying decisions.Gorgias — $10 per month — Gorgias Helpdesk starts at $10 monthly for 50 tickets and three seats. Model a five-agent team by workload, overages and separate AI interactions.Help Scout — $25 per user per month — Help Scout starts at $25 per user monthly on annual billing. Compare a five-agent team, routing tiers, SLA limits and AI Answers costs.HelpSpot — $899 per year for 3 agents — HelpSpot starts at $899 per year for three agents. Compare the five-agent annual tier, included features and the same price across hosting options.Hiver — $25 per user per month — Hiver lists a Free plan at $0; paid plans start at $25 per user per month with annual billing. Compare five-user Growth, Pro and Elite totals, SLA warnings and seat increments.HubSpot Service Hub — $7 per seat per month — Hub-based USD Service Hub costs and worked examples, with the separate EMEA flexible pricing schedule explained.Intercom — $29 per seat per month — Current Intercom plan rates, five-agent seat calculations, and the separate Fin and Copilot meters.Katana — $299/month for Core — Katana’s current page lists a Free plan and a Core plan starting at $299 per month, with additional pricing driven by sales orders, locations.Keeping — $14 per user per month — Keeping: documented pricing and customer support buying decisions.LiveAgent — $15 per agent per month — LiveAgent: documented pricing and customer support buying decisions.Missive — $14 per user per month — Missive starts at $14 per user monthly annually. Five Productive users cost $120 monthly equivalent for rules, tasks and email escalation.OpenMES — €500 net per installation per month (or €5 — OpenMES Enterprise costs €500 net monthly or €5,000 net annually for one installation. The annual option is €1,000 below twelve monthly.Plain — $45 per user per month — Current Plain Foundation and Horizon prices, five and six paid-member examples, engineer viewer access, and workspace credit allowances.qcadoo MES — PLN 145 per license per month — The official Polish pricing table lists BASIC at PLN 145 per license per month with annual prepayment and a five-license minimum, or PLN 165.respond.io — $79 per month — respond.io: documented pricing and customer support buying decisions.Richpanel — $99 per seat per month — Model four Richpanel seats and triple-volume AI consumption using annual versus monthly commitments, token credits and the mandatory AI minimum.Salesforce Agentforce Service — $25 per user per month — Salesforce Agentforce Service: documented pricing and customer support buying decisions.Sepasoft MES — $9 — Sepasoft publishes perpetual site-license module prices rather than a single MES subscription. Examples on the opened page include SPC at.Suptask — $15 per agent per month — Compare Suptask annual and monthly agent prices, plan limits, integration billing and a five-agent cost example.TeamSupport — $45 per month — TeamSupport: documented pricing and customer support buying decisions.Trengo — €299 per month — Compare Trengo Boost and Pro prices, included users and conversations, add-on rates, and the cost for a five-agent team.Tulip — $100 per interface per month — Essentials is $100 per interface per month and Professional is $250 per interface per month, billed annually, with a 10-interface minimum for.Zammad — €7 per agent per month — Compare Zammad hosted agent rates, plan limits, AI call charges and annual self-hosted support packages.Zendesk — $19 per agent per month — Zendesk starts at $19 per agent/month on annual billing. Compare five-agent Support and Suite costs, Copilot and automated resolution charges.Zoho Desk — $7 per user per month — Zoho Desk Express starts at $7 per user/month annually. See a five-user calculation, upgrade triggers and separate AI cost models.Quote-only or no published price Document360 Pricing 2026: Plans and 5-Agent Cost — Document360 publishes tailored pricing. Specify editors, reviewers, reader allowances, languages, mixed access, SSO and helpdesk handoff before comparing cost.Helpjuice Pricing 2026: Plans, Free Trial and 5-Agent Cost — Helpjuice: documented pricing and customer support buying decisions.Opcenter Execution Pricing 2026: Plans, Licensing and Free Trial — Public prices and named subscription plans are not shown on the opened Siemens product page. Siemens directs buyers to contact its team for.Plex MES Pricing 2026: Plans, Licensing — Plex publishes an annual subscription fee but no price; pricing depends on selected plants, modules and deployment requirements.Pylon Pricing 2026: Plans, Free Trial and 5-Agent Cost — Published Pylon seat amounts, qualified five and six-seat calculations, account timeline add-on, and the contract terms still requiring a quote.ServiceNow Customer Service Management Pricing 2026: Plans — Compare the CSM Advanced and Prime packages, the published custom-quote model and the five-agent buying case.Wati Pricing 2026: Plans, Free Trial and 5-Agent Cost — Compare Wati Growth, Pro and Business seat allowances, usage limits, message charges and the five-agent cost calculation.Plans and prices Prices as of October 2026 Plan Price Billing Limits Included Essential $39 USD per agent per month Billed annually — 1 online store / marketplace; Centralized support workspace; Social messaging Essential $49 USD per agent per month Billed monthly — 1 online store / marketplace; Centralized support workspace; Social messaging Growth $89 USD per agent per month Billed annually — 5 online stores / marketplaces; Performance reporting; CSAT surveys Growth $115 USD per agent per month Billed monthly — 5 online stores / marketplaces; Performance reporting; CSAT surveys Professional $119 USD per agent per month Billed annually — 10 online stores / marketplaces; Assisted onboarding / training; 2 free read-only users Professional $149 USD per agent per month Billed monthly — 10 online stores / marketplaces; Assisted onboarding / training; 2 free read-only users Enterprise Not published — — —
Sources: Plans & Pricing - eDesk Support for eCommerce | eDesk
Cost for 5 agents Plan Per month Per year Note Essential (Billed annually) $195 USD $2,340 USD — Essential (Billed monthly) $245 USD $2,940 USD — Growth (Billed annually) $445 USD $5,340 USD — Growth (Billed monthly) $575 USD $6,900 USD — Professional (Billed annually) $595 USD $7,140 USD — Professional (Billed monthly) $745 USD $8,940 USD —
Pricing questions How much does eDesk cost? eDesk starts at $39 per agent per month, Essential, billed annually.
Is there a free trial for eDesk? eDesk offers a 14-day free trial.
What is the cheapest listed eDesk plan? Essential starts at USD 39 per agent per month, billed annually.
How much does eDesk cost for 5 agents? Essential totals USD 195 per month equivalent and USD 2,340 per year.
What does eDesk's Essential plan include? Essential includes 1 online store / marketplace, Centralized support workspace, Social messaging.
