HelpSpot costs $899 per year for three agents and $1,299 per year for five agents. The official pricing page sells one all-features subscription in agent-count tiers, billed annually. It gives the five-agent tier at $1,299/year; US Cloud, EU Cloud and self-hosted versions use the same price.
Five-agent cost
A five-agent team pays $1,299 annually , or $108.25 per month when the annual total is divided by 12. This is the published five-agent tier, not a per-agent estimate. HelpSpot counts staff who log in to manage tickets, run reports or administer the system; customers need no licenses.
What the subscription includes
HelpSpot lists all features, AI capabilities, unlimited tickets, unlimited mailboxes and unlimited portals in the subscription. The pricing page lists no add-ons or setup fees, and includes professional onboarding. Ticket volume does not change the price.
Team size and hosting
The calculator sells subscriptions in agent tiers. The published entry tier is three agents at $899/year; the next tier is five agents at $1,299/year. Adding agents moves the account to a higher tier, with the difference prorated for the remaining subscription period. Choose US Cloud, EU Cloud or self-hosted deployment based on hosting requirements; the price remains the same.
See the HelpSpot review , its alternatives and the customer support software category .
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Sources: HelpSpot - Help Desk Software That Just Works
Cost for 5 agents Plan Per month Per year Note HelpSpot (3 agents) (Billed annually) — — Not available for 5 agents (max 3)
Pricing questions How much does HelpSpot cost? HelpSpot starts at $899 per year for 3 agents.
Is there a free trial for HelpSpot? HelpSpot offers a 21-day free trial.
What is the cheapest listed HelpSpot plan? HelpSpot (3 agents) starts at USD 899 per year, billed annually.
What does HelpSpot's HelpSpot (3 agents) plan include? HelpSpot (3 agents) includes Every plan includes all features, No tiers, no add-ons, no per-ticket charges, Simple annual pricing starting at $899/year for 3 agents.
