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Zoho Assist Review 2026: Pricing, Plans and Remote Support
Zoho Assist separates ad-hoc attended support from unattended device access, with session audit on Professional, recording on Enterprise and integrations with five named service desks.
Verified
Facts at a glance
- Starting price
- Quote-based
- Free plan
- Zoho Assist offers a free plan.
- Free trial
- Zoho Assist includes a 15-day free trial with no credit card required.
- Official website
- https://www.zoho.com/assist/pricing.html
- Category
- Remote Support Software
- Last verified
- 2026-10-28
Key capabilities
Best Remote Support Software for Attended Sessions 2026
| Attended support sessions | Remote Support lets each technician conduct unlimited ad-hoc sessions to any computer. |
|---|---|
| User consent and approval controls | See vendor |
| File transfer controls | See vendor |
| Supported endpoint platforms | Zoho Assist Professional includes mobile device support. |
Best Remote Support Software for Session Recording 2026
| Session recording | Zoho Assist Enterprise includes session recording. |
|---|---|
| Session audit records | Zoho Assist Professional includes advanced session audit. |
| Technician identity controls | See vendor |
| Deployment and hosting | See vendor |
Best Remote Support Software 2026
| Unattended access | Unattended Access lets unlimited technicians access configured devices. |
|---|---|
| Named integrations | Zoho Assist Standard lists integrations with Zendesk, ServiceNow, Freshservice, Freshdesk, and Jira. |
Appears in these comparisons
Consider instead
- BeyondTrust Remote Support — Shares 4 shortlists; ranked above Zoho Assist on Best Remote Support Software for Attended Sessions 2026
- TeamViewer Remote — Shares 4 shortlists; ranked above Zoho Assist on Best Remote Support Software for Attended Sessions 2026
- Splashtop Remote Support — Shares 4 shortlists; ranked above Zoho Assist on Best Remote Support Software for Attended Sessions 2026
Change log
- 28 October 2026 — Checked 14 facts including Starting price, Free plan, Free trial, Price published
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