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SupportBee Review 2026: Pricing, Plans and Help Desk
SupportBee turns customer emails into assigned tickets and provides a knowledge base and customer portal.
Verified
Facts at a glance
- Starting price
- Startup: USD 17 per seat per month, billed annually. · as of October 2026
- Free plan
- Not documented
- Free trial
- A 14-day free trial is available.
- Official website
- https://supportbee.com/
- Category
- Customer Support Software
- Last verified
- 2026-10-22
Key capabilities
Best Help Desk Software for Small Businesses 2026
| Support channels at the chosen tier | Startup includes Shared Inbox; Team Inbox turns emails into tickets. |
|---|---|
| Customer self-service | Startup includes 1 Knowledge Base & 1 Team; Enterprise adds Customer Portal Software and group access. |
| Assignment and workflow rules | Assign tickets to specific agents; Filters route tickets automatically. |
| Small-team billing boundary | Startup is USD 17 per seat per month, billed annually at USD 204 per seat. as of October 2026 |
Appears in these comparisons
Consider instead
- Help Scout — Shares 1 shortlists; ranked above SupportBee on Best Help Desk Software for Small Businesses 2026
- Freshdesk — Shares 1 shortlists; ranked above SupportBee on Best Help Desk Software for Small Businesses 2026
- Zoho Desk — Shares 1 shortlists; ranked above SupportBee on Best Help Desk Software for Small Businesses 2026
Change log
- 22 October 2026 — Checked 98 facts including Starting price, Free plan, Free trial, Price published