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NetSupport Manager Review 2026: Pricing, Plans and Remote Support

NetSupport Manager gives on-premises IT departments screen recording, activity logs, user acknowledgement and two-factor authentication; licensing is tailored to requirements.

Verified

Facts at a glance

Starting price
Quote-based
Free plan
See vendor
Free trial
See vendor
Last verified
2026-10-28

Key capabilities

Best Remote Support Software for Attended Sessions 2026

Attended support sessionsNetSupport Manager provides remote screen control and file transfer for IT support.
User consent and approval controlsNetSupport Manager supports user acknowledgement for remote connections.
File transfer controlsSee vendor
Supported endpoint platformsNetSupport Manager supports remote access to PCs, servers, and users across multiple platforms, locations, and networks.

Best Remote Support Software for Session Recording 2026

Session recordingNetSupport Manager can record screen activity to video for future reference.
Session audit recordsNetSupport Manager includes detailed activity logging.
Technician identity controlsNetSupport Manager includes two-factor authentication and Active Directory integration.
Deployment and hostingNetSupport Manager is on-premises remote support software.

Best Remote Support Software 2026

Unattended accessSee vendor
Named integrationsSee vendor

Appears in these comparisons

Consider instead

  • BeyondTrust Remote Support — Shares 3 shortlists; ranked above NetSupport Manager on Best Remote Support Software for Attended Sessions 2026
  • TeamViewer Remote — Shares 3 shortlists; ranked above NetSupport Manager on Best Remote Support Software for Attended Sessions 2026
  • Splashtop Remote Support — Shares 3 shortlists; ranked above NetSupport Manager on Best Remote Support Software for Attended Sessions 2026

Change log

  • 28 October 2026 — Checked 14 facts including Starting price, Free plan, Free trial, Price published

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