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Customer.io turns profile data, events and behavior into real-time segments that trigger cross-channel customer journeys. Essentials is $100 monthly for 5,000 profiles, with a 14-day trial.
Verified
| Campaign workflow automation | Customer.io documents multi-channel workflows triggered by customer events. |
|---|---|
| Audience segmentation | Customer.io defines segments using profile data, events, and behaviors; segments update in real time. |
| CRM synchronization and integration | See vendor |
| Consent and communication preferences | The Journeys page documents a subscription center for message preferences. |
| Email nurture workflows | Customer.io documents real-time automated customer journeys across email and other channels. |
|---|---|
| Lead scoring and qualification | See vendor |
| Starting price with plan and billing basis | Essentials $100 per month billed monthly; includes 5,000 profiles. as of October 2026 |
Choose Customer.io for lifecycle marketing teams whose priority is campaign automation; Published starting terms are Essentials $100 per month, billed monthly, for 5,000 profiles..
Customer.io documents multi-channel workflows triggered by customer events. Sources: All-in-one Customer Engagement Platform | Customer.io, Pricing + Plans | Customer.io.
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