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Cayzu Review 2026: Pricing, Plans and Help Desk

Cayzu is a cloud help desk with email and social ticketing, knowledge bases and tiered automation features.

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Facts at a glance

Starting price
Not documented
Free plan
Not documented
Free trial
A 14-day free trial gives access to all features.
Last verified
2026-10-22

Key capabilities

Best Help Desk Software for Small Businesses 2026

Support channels at the chosen tierBasic lists Email channel, Social channels and Web widget.
Customer self-serviceA basic knowledge base is included in Basic.
Assignment and workflow rulesTeam adds Automation rules, App integrations, Time tracking, Custom domain mapping and Collision detection.
Small-team billing boundaryThe page requires an agent count to display Basic and Team prices. Freedom is $469 per month for up to 70 agents when paid annually; this is a published bundle, not a confirmed entry price. as of October 2026

Appears in these comparisons

Consider instead

  • Help Scout — Shares 1 shortlists; ranked above Cayzu on Best Help Desk Software for Small Businesses 2026
  • Freshdesk — Shares 1 shortlists; ranked above Cayzu on Best Help Desk Software for Small Businesses 2026
  • Zoho Desk — Shares 1 shortlists; ranked above Cayzu on Best Help Desk Software for Small Businesses 2026

Change log

  • 22 October 2026 — Checked 98 facts including Starting price, Free plan, Free trial, Price published

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