Facts at a glance
- Starting price
- Not documented
- Free plan
- Not documented
- Free trial
- Yes, 7 days
- Last verified
- 2026-10-19
Key capabilities
| Shared WhatsApp support record | Wati Team Inbox; Growth is one channel, while the multi-channel Team Inbox is Pro/Business. |
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| Follow-up after the service window | Meta-approved template follow-up is documented beyond the 24-hour window. |
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| Routing and support follow-up | Keyword routing can assign an operator/team; use Pro or Business for the documented advanced team inbox/chatbot assignment configuration. |
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| WhatsApp cost components | Plan subscription plus per-message charges at WATI rates; charges vary by category. as of October 2026 |
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Appears in these comparisons
Change log
- 19 October 2026 — Checked 2 facts: Starting price, Free plan
- 18 October 2026 — Checked 6 facts including Free trial, Price published, Shared WhatsApp support record, Follow-up after the service window
Wati is a fit for support teams that want WhatsApp messages handled in a shared Team Inbox with agent and team assignment. Its template path supports Meta-approved follow-up after the 24-hour customer service window, while its routing rules can direct keyword-matched chats to an operator or team.
Compare the selected plan before comparing costs: the pricing page separates the subscription from WhatsApp message charges, and the documented Pro and Business configurations provide the multi-channel inbox and advanced team routing. Meta message rates vary by category and country.
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