| CloudTalk | CloudTalk describes local numbers in 160+ countries.[1] | The platform includes call routing and a visual call flow builder.[1] [2] | CloudTalk lists call menus (IVR) for caller guidance.[2] | Named CRM integrations include HubSpot, Pipedrive, Salesforce, and Zoho.[2] |
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| Aircall | Global numbers are listed among Aircall business phone system features.[3] | Aircall lists call routing and queuing.[3] | The Essentials plan includes IVR.[4] | Aircall names Salesforce, HubSpot, Zoho, Pipedrive, and Monday.com.[3] |
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| Rinkel | Rinkel provides Irish business numbers for use on mobile and desktop.[5] | Rinkel documents call forwarding to colleagues and business-hours settings.[6] | Rinkel lists a call menu in its Expert plan.[5] | Not documented |
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| Quo (formerly OpenPhone) | Quo lists one new or ported local or toll-free number per user.[7] | Not documented | Quo phone menus let callers select a team or person.[7] | Quo lists HubSpot and Salesforce integrations.[8] |
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| Airtel Business Connect | Virtual numbers with local or toll-free options.[9] | Airtel documents call routing rules managed through its administrator portal.[9] | Airtel documents interactive voice response menus for routing callers.[9] | Not documented |
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| Zoom Phone | The plan highlights list a domestic phone number included.[10] | Not documented | Not documented | Zoom lists Salesforce and HubSpot among compatible business app integrations.[10] |
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| JustCall | The pricing page describes a 50 local-number option.[11] | JustCall lists call forwarding and IVR call menus.[12] | JustCall lists interactive IVR call menus.[12] | JustCall lists HubSpot, Salesforce, Pipedrive, and Zoho among its integrations.[12] |
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| Dialpad | Dialpad says it supports local numbers in over 50 countries.[13] | The pricing page describes smart call routing.[13] | Not documented | Dialpad names Salesforce, HubSpot, and Zoho and describes automatic call-data syncing.[13] |
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| Nextiva Business Phone | Nextiva describes unlimited nationwide calling and toll-free numbers.[14] [14] | The phone service supports call forwarding through the admin portal.[14] | Nextiva describes IVR systems and auto attendants.[14] [14] | Not documented |
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| RingCentral RingEX | The page lists local numbers and extensions.[15] | Not documented | Yes, auto attendant is included with RingEX[16] | The page names Salesforce and Hubspot integrations.[15] |
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| Microsoft Teams Phone | Numbers can come from Microsoft, a participating operator, a mobile SIM, or existing telephony infrastructure.[17] | Not documented | Microsoft lists Auto Attendants as Teams Phone voice applications.[17] | Not documented |
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| JioCX EasyPhone | A centralized virtual business number.[18] | Jio documents intelligent call routing with failover ringing.[18] | Not documented | Not documented |
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| Amazon Connect Customer | Direct inward dial and toll-free numbers in 158 countries; national outbound numbers in 72 countries.[19] | AWS documents contact routing and queuing across channels.[19] | AWS documents interactive voice response flows.[19] | Not documented |
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| Genesys Cloud CX | Not documented | Genesys Cloud CX 1 includes call routing.[20] | Genesys Cloud CX 1 includes speech-enabled IVR.[20] | Salesforce and ServiceNow CRM platforms via Genesys Cloud integrations.[21] |
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| NiCE CXone | Not documented | NiCE documents omnichannel routing with customer-agent matching.[22] | NiCE documents interactive voice response for automated phone self-service and call routing.[22] | Not documented |
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| Dynamics 365 Contact Center | Microsoft phone numbers can be purchased through Azure and synced; existing US or toll-free numbers can be ported.[23] | Microsoft documents automatic call distribution for incoming calls.[24] | Microsoft documents a no-code virtual agent as IVR.[24] | Not documented |
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