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Zoom Phone Review 2026: Pricing, Plans and Business Phone Systems

Zoom Phone fits teams using desktop or mobile calling with shared lines and queues; reviewed plan details list a domestic number and recording.

Verified 24 October 2026

Facts at a glance

Starting price: Quote-based
Free plan: See vendor
Free trial: The page offers a free trial to existing Zoom Phone customers.
Official website: https://www.zoom.com/en/products/voip-phone/
Category: Business Phone Systems
Last verified: 2026-10-24

Key capabilities

Best Business Phone System Software for Call Recording 2026

Call recording and retention	The plan highlights include call recording.
Deployment model	Zoom Phone is presented as a VoIP phone service with desktop and mobile apps.
Other named integrations	The plan highlights list integrations with Salesforce, Slack, Microsoft, and Google.

Best Business Phone System Software 2026

Business numbers	The plan highlights list a domestic phone number included.
Call routing	Not documented
IVR and auto attendant	Not documented
Named CRM integrations	Zoom lists Salesforce and HubSpot among compatible business app integrations.

Appears in these comparisons

Consider instead

Aircall — Shares 2 shortlists; ranked above Zoom Phone on Best Business Phone System Software for Call Recording 2026
CloudTalk — Shares 2 shortlists; ranked above Zoom Phone on Best Business Phone System Software for Call Recording 2026
Dialpad — Shares 2 shortlists; ranked above Zoom Phone on Best Business Phone System Software for Call Recording 2026

Change log

24 October 2026 — Checked 14 facts including Starting price, Free plan, Free trial, Price published

Zoom Phone fits teams wanting cloud calling through desktop or mobile apps, with shared lines and queues. The reviewed plan includes a domestic number and call recording; the vendor lists domestic SMS and MMS alongside Salesforce, Slack, Microsoft and Google integrations. A free trial is available to existing Zoom Phone customers; the checked facts do not capture an entry price.

The reviewed plan lists a domestic number and recording; the checked facts do not capture an entry price.

Compare the business phone system shortlist and call recording comparison against your number region, plan and retention requirements.

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