Facts at a glance
- Starting price
- $99 per site per year · as of October 2026
- Free plan
- Free plugin is a complete help desk with no ticket or agent limit.
- Free trial
- No trial period; the free plugin is available permanently.
- Last verified
- 2026-10-22
Key capabilities
| WooCommerce order context | Customer order history/status/total, items, refunds and notes on the ticket. |
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| WooCommerce order actions | Writes an order note from the ticket; refund history is visible, refund initiation not stated. |
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| WooCommerce connector and setup | Commerce add-on included in paid plans; WooCommerce Subscriptions required for subscription context. |
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Appears in these comparisons
Consider instead
- Gorgias — Shares 1 shortlists; ranked above JS Help Desk on Best Helpdesk Software for WooCommerce 2026
- Re:amaze — Shares 1 shortlists; ranked above JS Help Desk on Best Helpdesk Software for WooCommerce 2026
- Richpanel — Shares 1 shortlists; ranked above JS Help Desk on Best Helpdesk Software for WooCommerce 2026
Change log
- 22 October 2026 — Checked 7 facts including Starting price, Free plan, Free trial, Price published
JS Help Desk is a WordPress ticketing system with a WooCommerce Commerce add-on. Its vendor page lists customer purchase history, order status and total, line items, refunds, order notes, and subscription status on the ticket; agents can write an order note from the ticket. The Commerce add-on is included in each paid plan, while subscription entitlements require the WooCommerce Subscriptions extension. Pro is listed at $99 per site per year, and the free plugin is a full help desk.
Sources: Commerce add-on and pricing.
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