With WooCommerce active, Fluent Support can show registered-customer purchase history; configure WooCommerce Order/Product custom fields to show billing, shipping, product details and price on tickets. The docs do not establish guest-customer coverage.
WooCommerce order actions
Not documented
WooCommerce connector and setup
The WooCommerce connection happens automatically when its plugin is installed and active; add WooCommerce Order/Product custom fields to display purchase details. Fluent Support is installed in WordPress; annual license options are sold by domain count.
19 October 2026 — Checked 3 facts: Free plan, Free trial, WooCommerce order actions
18 October 2026 — Checked 4 facts: Starting price, Price published, WooCommerce order context, WooCommerce connector and setup
Fluent Support runs as a WordPress plugin and connects to an active WooCommerce installation. Its documentation says agents can view registered customers’ purchase history and configure WooCommerce Order or Product custom fields to show purchase details such as billing, shipping, product information and price in tickets. The documented connection is automatic when WooCommerce is installed and active; the available sources do not establish WooCommerce order edits, cancellations or refunds inside Fluent Support. The vendor sells annual licenses by site count, so include the plugin license and the store’s WordPress operating costs in the purchase comparison.
