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Capsule Review 2026: Pricing, Plans and Shared Inbox & Tasks
Capsule combines shared inboxes and customer-linked tasks with a small-business CRM.
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Facts at a glance
- Starting price
- Free: up to 2 users, 250 contacts, one project board and one sales pipeline; free-tier shared inbox availability is not established. · as of October 2026
- Free plan
- Capsule documents a free plan limited to 2 users and 250 contacts.
- Free trial
- Capsule offers a free 14-day trial of Starter, Growth, Advanced and Ultimate.
- Official website
- https://capsulecrm.com/
- Category
- Sales Engagement Software
- Last verified
- 2026-10-22
Key capabilities
Best Shared Inbox Software for Sales Follow-Up 2026
| Team inbox and email visibility | Starter lists a shared mailbox so multiple teammates can respond from an account such as sales@; Free does not establish shared-mailbox access. |
|---|---|
| Reply-aware sequence control | Not documented |
| Follow-up tasks and reminders | Tasks link to a contact, sales opportunity or project. |
| CRM integrations and sync scope | Not documented |
Appears in these comparisons
Consider instead
- Helpmonks — Shares 1 shortlists; ranked above Capsule on Best Shared Inbox Software for Sales Follow-Up 2026
- Zoho TeamInbox — Shares 1 shortlists; ranked above Capsule on Best Shared Inbox Software for Sales Follow-Up 2026
- Sortd — Shares 1 shortlists; ranked above Capsule on Best Shared Inbox Software for Sales Follow-Up 2026
Change log
- 22 October 2026 — Checked 14 facts including Starting price, Free plan, Free trial, Price published