| Microsoft Dynamics 365 Field Service | Dynamics 365 Field Service tracks customer equipment and service history.[1] | Dynamics 365 Field Service provides scheduling and dispatch workflows.[1] | Dynamics 365 Field Service combines mobility with onsite service workflows.[1] [1] [1] | Dynamics 365 Field Service manages onsite service calls and resolutions.[1] |
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| Joblogic | Joblogic lists asset management as a product feature.[2] | Joblogic describes field-engineer scheduling with a drag-and-drop scheduler and status updates.[2] | Joblogic provides an iOS and Android mobile engineer app that connects field staff to the back office.[2] | Joblogic supports creating jobs and assigning them to engineers.[2] [2] |
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| FieldBuddy | FieldBuddy gives field teams access to work orders and service history.[3] [3] [3] | FieldBuddy describes assigning the right technician and a dispatch panel with technician locations and job proximity.[4] [4] | Technicians can complete and create work orders on site, including without a connection.[5] | FieldBuddy supports creating and completing work orders in its technician app.[5] |
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| Fieldmagic | Fieldmagic links inspection defects and remediation jobs to an asset service history.[6] [6] [6] [6] [6] [6] [6] [6] | Fieldmagic matches technicians to inspections or jobs using skills, location and availability.[6] [6] [6] [6] [6] [6] [6] [6] | Technicians can complete inspections, jobs, forms and signatures offline.[6] [6] [6] [6] [6] [6] [6] [6] | Fieldmagic converts quoted remediation work into a job and invoices after completion.[6] [6] [6] [6] [6] [6] [6] [6] |
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| Service Pro by MSI Data | Service Pro FSM stores service history and job events against each asset record.[7] | Dispatchers assign work orders by technician location, skills and availability, then send the job to the technician.[8] | Service Pro Mobile carries work orders and field records to technicians’ devices and works offline.[9] | Service Pro FSM supports job scheduling, tracking and handover with an asset record.[10] [10] [10] |
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| Pooltrackr | Pooltrackr maintains a service history for each customer pool.[11] | Pooltrackr documents job scheduling and route optimisation for pool service.[11] | Pooltrackr lists a technician app with GPS for field work.[12] | Pooltrackr documents job management with pool-industry templates.[11] |
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| Zoho FSM | Zoho FSM tracks customer assets and service history.[13] | Zoho FSM uses dispatching and scheduling.[13] | Zoho FSM’s mobile app lets field agents manage appointments and record job details.[13] [14] | Not documented[13] |
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| Commusoft | Not documented[15] | Commusoft identifies its job scheduling feature as scheduling and dispatch for field service.[16] [16] | Commusoft describes technicians using a mobile workforce app for field work.[17] [17] | Commusoft shows technician locations and job progress and status on a central dashboard.[18] |
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| Formitize | Not documented[19] | Formitize supports scheduling, dispatching and tracking jobs in real time.[20] | Formitize provides mobile access to field service jobs.[20] | Formitize tracks jobs in real time.[20] |
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| FieldRoutes | Not documented[21] | FieldRoutes describes scheduling and route optimization for technicians.[21] [22] | FieldRoutes describes a mobile app for technicians to track services and work in the field.[23] | FieldRoutes describes dashboards for tracking active customers, payments, and services.[21] |
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| FieldEdge | Not documented[24] | FieldEdge lets office teams schedule, dispatch and monitor technicians in one dashboard.[24] [24] [24] [24] [24] [24] [24] | FieldEdge technicians can create work orders and dispatch teams from the mobile app.[24] [24] [24] [24] [24] [24] [24] | Not documented[24] [24] [24] [24] [24] [24] [24] |
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| ServiceM8 | Not documented[25] | ServiceM8 says users can schedule work.[25] | ServiceM8 provides iOS and Android job workflows.[25] | ServiceM8 manages work from scheduling through job completion.[25] |
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