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Gleap Review 2026: Pricing, Plans and Help Desk
Customer support for software teams with in-app conversations, company context, bug reports, and engineering integrations.
Verified
Facts at a glance
- Starting price
- Starter is $29 per month billed yearly. One seat and one project; AI usage is charged separately. · as of October 2026
- Free plan
- The pricing page explicitly says Gleap has no free plan.
- Free trial
- Every plan has a 7-day trial; a card is required and the first charge is on day 8.
- Official website
- https://www.gleap.ai/
- Category
- Customer Support Software
- Last verified
- 2026-10-22
Key capabilities
Best Customer Support Software for B2B SaaS 2026
| Email and in-product support | Gleap combines in-app chat and support email in one inbox. |
|---|---|
| Shared business-account history | Companies group contacts and expose conversations from the account. |
| Linked support and engineering work | Team, Pro and Enterprise connect reports to Linear; comments become internal notes and status changes appear in ticket history. |
Appears in these comparisons
Consider instead
- Intercom — Shares 1 shortlists; ranked above Gleap on Best Customer Support Software for B2B SaaS 2026
- Zendesk — Shares 1 shortlists; ranked above Gleap on Best Customer Support Software for B2B SaaS 2026
- Front — Shares 1 shortlists; ranked above Gleap on Best Customer Support Software for B2B SaaS 2026
Change log
- 22 October 2026 — Checked 98 facts including Starting price, Free plan, Free trial, Price published