| Level | Level lets MSPs scope technician permissions to clients, group devices by client, and report per client.[1] | Per managed device; technicians are not billed as seats. Monthly billing uses peak device count, with no annual commitment.[2] [3] | Level syncs device configurations and routes monitor alerts into ConnectWise PSA service tickets.[4] | Level monitors device conditions in real time and notifies the team when they change.[5] | Level patches OS updates and third-party apps across Windows, macOS, and Linux, with staged rollouts.[6] | Level supports scripts targeted to a device, group, or tag and automation workflows.[7] |
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| Syncro RMM | Syncro describes MSP pricing as per technician with unlimited endpoints.[8] | Syncro lists its MSP Core annual plan at $129 per user, paid monthly.[8] | See vendor[8] | Syncro lets MSPs monitor devices, set policies, and proactively address issues.[8] | Syncro lists endpoint management and patch management within RMM and Endpoint Management.[8] | Syncro lists a scripting engine within RMM and Endpoint Management.[8] |
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| SuperOps RMM | See vendor[9] | SuperOps pricing is billed per endpoint, per month, with unlimited technicians at no extra charge.[10] | SuperOps lists Splashtop, TeamViewer, ConnectWise Control, Microsoft Entra ID, and Okta among included integrations.[10] | SuperOps monitors workstations, servers, and network devices; its AI-powered alerts surface anomalies.[9] [9] | OS and third-party patches are identified, approved, and deployed on schedule across the fleet.[9] | Monica generates ready-to-deploy scripts for Windows, Mac, or Linux from plain-English requests.[9] |
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| Naverisk RMM | See vendor[11] | See vendor[11] | Naverisk synchronizes tickets, devices, alerts, and projects with PSA applications including Autotask and Zendesk.[12] | Naverisk monitors Windows, Mac, Linux, and SNMP devices and routes granular alerts to technicians by time and business criticality.[11] | Naverisk includes patching in its device and network management toolset.[11] | Naverisk provides a remote console, task manager, scripts, and automation for Windows, Linux, and Mac devices.[11] |
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| ManageEngine RMM Central | RMM Central manages multiple client accounts and customer networks in one console.[13] | See vendor[13] | See vendor[13] | RMM Central monitors device status, performance issues, bandwidth, and alarms across customer networks.[13] | RMM Central automates patches for Windows, Mac, Linux, and more than 1,000 third-party applications.[13] | See vendor[13] |
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| ConnectWise Automate | See vendor[14] | See vendor[15] | See vendor[14] | ConnectWise Automate proactively monitors endpoints and offers customizable monitoring and automation.[16] | Automate applies Windows OS patches with approval policies, pilot groups, and maintenance windows.[16] | Automate uses AI assistance to draft PowerShell scripts for technician review and approval.[16] |
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| NinjaOne RMM | See vendor[17] | See vendor[17] | See vendor[17] | Real-time monitoring alerts technicians when a device issue arises.[17] | NinjaOne describes operating-system patching for Windows, macOS, and Linux and automatic updates for over 200 third-party applications.[17] | NinjaOne describes automation for app installs, patching, device setup, and maintenance.[17] |
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| ITarian RMM | ITarian connects RMM signals from customer environments to service workflows.[18] | See vendor[18] | See vendor[18] | ITarian shows device health and performance across customer environments.[18] | ITarian applies OS and third-party patches across customer environments.[19] | ITarian automates endpoint maintenance and remediation with scripts, policies, and workflows.[18] |
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| N-able N-sight | See vendor[20] | See vendor[20] | See vendor[20] | One screen shows you status and alerts for all endpoints, and allows you to take action or remote into a device.[20] | N-able describes vulnerability management and reliable patching with built-in AI security experts.[20] | N-zo AI assistant speeds diagnostics and action across the platform.[20] |
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| Datto RMM | See vendor[21] | See vendor[21] | See vendor[21] | Kaseya describes real-time monitoring, automated alerts, and rapid auto-remediation.[21] | Automate routine IT tasks and processes by automating everything from endpoint configuration and system maintenance to patching, incident response and reporting.[21] | Kaseya describes automating endpoint configuration, system maintenance, patching, incident response, and reporting.[21] |
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| Kaseya VSA | See vendor[21] | See vendor[21] | See vendor[21] | Kaseya describes real-time monitoring, automated alerts, and rapid auto-remediation.[21] | Kaseya lists patching among tasks automated by its RMM tools.[21] | Kaseya describes automating endpoint configuration, system maintenance, patching, incident response, and reporting.[21] |
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| Pulseway | See vendor[22] | See vendor[22] | See vendor[22] | Pulseway is RMM software with automation, patching, remote control and network discovery.[22] | Pulseway lists operating systems and third-party applications under Patch Management.[22] | Pulseway lists scripting and auto-remediation under Scripting & Automation.[22] |
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